Contact information

Contact Information

Last updated: October 15, 2026

At Dog Guard, we are committed to providing excellent customer service and helping our customers with any questions or concerns regarding our dog products, orders, shipping, returns, and refunds.

If you need assistance, please feel free to contact us using the information below.

Business Information

Business Name: Dog Guard
Legal Business Name: DogGuard
Customer Support Email: tiendavallitas@gmail.com

Customer Support Hours and Response Time

You can contact our customer support team by email at any time.

We aim to respond to all customer inquiries within 24–48 hours. Response times may vary during weekends, holidays, or periods of high demand.

How We Can Help

Our customer support team can assist you with:

  • Product information and questions.

  • Order status and shipping inquiries.

  • Returns and refund requests.

  • Damaged, defective, or incorrect items.

  • Order cancellations, where applicable.

  • General questions about your Dog Guard shopping experience.

Contact Us

For all customer service inquiries, please email:

tiendavallitas@gmail.com

To help us assist you as quickly as possible, please include your order number in your message if your inquiry relates to an existing purchase.

Legal Information

Dog Guard is committed to complying with applicable consumer protection and e-commerce laws. Where required by applicable law, additional business identification, geographic address, or other legal contact details will be provided.

If you have any questions, please do not hesitate to contact us. We appreciate your trust in Dog Guard and look forward to helping you and your furry friend.